A five-star hotel in Cairns has adopted Shiji’s Infrasys Cloud point-of-sale (POS) platform, aiming to improve the guest experience through advanced technology integration.
Implementation of Infrasys POS
The Cairns-based luxury hotel has introduced the Infrasys Cloud POS solution from Shiji, a global provider of hospitality technology. The system is designed to streamline operations and provide guests with a seamless service experience.
According to hotel management, the decision to implement Infrasys Cloud was motivated by the need for a flexible and scalable POS platform capable of supporting the property’s diverse food and beverage outlets. The system is intended to facilitate efficient order management, payment processing, and reporting across multiple venues within the hotel.
Benefits for Hotel Operations and Guests
Hotel representatives stated that the Infrasys Cloud POS offers a user-friendly interface and robust functionality, enabling staff to deliver faster and more accurate service. The platform’s cloud-based architecture allows for real-time updates and centralized management, which hotel officials say contributes to operational efficiency.
The hotel’s management team highlighted that the new system supports integration with existing property management and accounting software, further enhancing workflow automation. The introduction of Infrasys Cloud is expected to improve the overall guest experience by reducing wait times and enabling personalized service.
Shiji’s Perspective
A spokesperson for Shiji expressed satisfaction with the deployment, noting that Infrasys Cloud is designed to meet the evolving needs of luxury hospitality providers. The company emphasized the platform’s adaptability and its capacity to support hotels in delivering high-quality guest experiences.
About Shiji and Infrasys Cloud
Shiji is recognized for its suite of technology solutions tailored to the hospitality sector. Infrasys Cloud POS is utilized by hotels and resorts worldwide to manage food and beverage operations, offering features such as mobile ordering, multi-language support, and integration with third-party systems.
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